RESPUESTA DE AMAZON:
"Dear Customer,
First, let me apologize for the condition in which the item " Denon AVR-X1000 5.1 Surround AV-Receiver (Internet-Radio, HDMI, DLNA-Streaming, AirPlay, 145 Watt) schwarz " arrived.
However, as you have not mentioned in your e-mail that you would like a replacement, I am now hesitant to do so as the replacement order will not arrive in time for this date.
I can offer you the following two options.
* We can still send out a replacement order to be delivered later.
* a refund of the cost of the item and reutrning costs.
Regardless of which option you choose, you will need to return the original item to Amazon Germany.
Let us know how you would you like us to proceed."
Gaplasa: APRENDE!!